Refund Policy
At ERMCOMPP, we prioritize customer satisfaction and stand behind the quality of our products and services. However, if you are not entirely satisfied with your purchase, we are here to help.
Eligibility for Refunds
- You can request a refund within 30 days of your purchase date.
- Product must be in the same condition that you received it.
- Proof of purchase is required to process a refund.
Non-refundable Items
- Gift cards
- Downloadable software products
- Sale items
Refund Process
- Contact our customer service team at [email protected] to initiate a refund request.
- Include your order number and details of the product.
- Once your request is received and verified, we will notify you of the status of your refund.
- If approved, the refund will be processed and the credit will automatically be applied to your original method of payment within a certain amount of days.
Late or Missing Refunds
If you haven’t received a refund yet, follow these steps:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at [email protected].
Contact Information
If you have any questions about our Refund Policy, please contact us:
Email: [email protected]
Phone: (555) 123-4567